PREMIUM FOOD SERVICES

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PRIVACY POLICY

Last Updated: January 2026

Pristine Platters respects your privacy and is committed to protecting your personal information.

INFORMATION WE COLLECT

We collect information you provide directly to us, such as when you create an account, make a reservation, or contact us for catering services.

HOW WE USE YOUR INFORMATION

We use the information we collect to provide, maintain, and improve our food services, process transactions, and communicate with you about our services.

INFORMATION SHARING

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

DATA SECURITY

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

COOKIES

We use cookies to enhance your experience on our website and to analyze website traffic and usage patterns.

CONTACT US

If you have questions about this Privacy Policy, please contact us at [email protected]

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TERMS OF SERVICE

Last Updated: January 2026

Welcome to Pristine Platters. These terms and conditions govern your use of our food services.

ACCEPTANCE OF TERMS

By using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

CATERING SERVICES

All catering orders must be placed at least 48 hours in advance. Menu changes within 24 hours of the event may incur additional charges.

PAYMENT TERMS

A deposit of 50% is required to secure your event date. Full payment is due 24 hours before the event unless other arrangements have been made.

CANCELLATION POLICY

Cancellations made more than 72 hours before the event will receive a full refund minus a 15% processing fee. Cancellations within 72 hours are non-refundable.

FOOD SAFETY

We maintain the highest standards of food safety and hygiene. All food must be consumed within 2 hours of service or properly refrigerated.

LIABILITY

Pristine Platters liability is limited to the cost of the catering services provided. We are not responsible for any indirect or consequential damages.

CONTACT

For questions about these Terms, contact us at [email protected]

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DISCLAIMER

Last Updated: January 2026

GENERAL INFORMATION

The information on this website is provided on an "as is" basis. Pristine Platters makes no representations or warranties of any kind regarding the accuracy or completeness of the information.

FOOD ALLERGIES

Please inform us of any food allergies or dietary restrictions when placing your order. While we take precautions, we cannot guarantee that our food is completely free from allergens.

MENU AVAILABILITY

Menu items and pricing are subject to change based on seasonal availability and market conditions. We will notify clients of any changes that affect their orders.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

PROFESSIONAL ADVICE

The information provided should not be considered as professional nutritional or dietary advice. Please consult with healthcare professionals for specific dietary needs.

LIMITATION OF LIABILITY

In no event shall Pristine Platters be liable for any special, direct, indirect, consequential, or incidental damages arising from the use of our services.

CONTACT INFORMATION

For any questions regarding this disclaimer, please contact us at [email protected]